Starting a
Construction
Buisness - Small Buisness Advice
Business
Plan For a Small Construction Firm
A business plan can provide the owner-manager or prospective
owner-manager of a small construction firm with a pathway to profit. This
guide is designed to help an owner-manager in drawing up a business plan.
In building a pathway to profit you need to consider the following
questions: What business am I in? What do I sell? Where is my market? Who
will buy? Who is my competition? What is my sales strategy? How much money
is needed to operate my firm? How will I get the work done? What
management controls are needed? How can they be carried out? When should I
revise my plan? Where can I go for help?
No one can answer such questions for you. As the owner-manager you have
to answer them and draw up your business plan. The pages of this guide are
a combination of text and workspaces so you can write in the information
you gather in developing your business plan - a logical progression from a
commonsense starting point to a commonsense ending point.
A Note On Using This guide
It takes time and energy and patience to draw up a satisfactory
business plan. Use this guide to get your ideas and the supporting facts
down on paper cheap small truck rental one way deals discount 4x4 pick-up. And, above all, make changes in your plan on these pages as
that plan unfolds and you see the need for changes.
Bear in mind that anything you leave out of the picture will create an
additional cost, or drain on your money, when it unexpectedly crops up
later on. If you leave out or ignore too many items, your business is
headed for disaster.
Keep in mind, too, that your final goal is to put your plan into
action. More will be said about this step near the end of this guide.
What's In This For Me?
The hammer, trowel, pliers, and wrench are well known tools of the
construction industry. They have their various uses and are needed to get
the work done. Management is another tool that the owner-manager of a
construction firm must use. Each job must be planned and organized if the
firm is to run smoothly and efficiently. The business plan will help you
increase your skill as a manager.
Because of the diversification in the construction industry, you may be
engaged in residential, commercial, or industrial construction. You may be
either a general or specialty contractor. But, the same basic managerial
skills are needed. This plan will serve as a guide to the various areas
that you as a manager will be concerned with. As you work through this
plan, adapt it to your own particular needs.
When complete, your business plan will help guide your daily business
activities. When you know where you want to go, it is easier to plan what
you must do to get there. Also, the business plan can serve as a
communications device which will orient key employees, suppliers, bankers,
and whoever else needs to know about your goals and your operations.
Whether you are just thinking about starting your own firm or have
already started, the business plan can help you. As your skill as a
manager increases so will the number of jobs you can effectively control.
The careful completion of this plan may point out your limitations. This
is important. To be a successful contractor you must not only know your
business thoroughly, but must also know your limitations and seek
professional advice in these areas.
Why Am I In Business?
Most contractors are in business to make money and be their own boss.
Very important reasons. But, don't forget, no one is likely to stay in
business unless you also satisfy a consumer need at a competitive price.
Profit is the reward for satisfying consumer needs in a competitive
economy.
In the first years of business, your profits may seem like a small
return for the long hours, hard work, and responsibility of being the
boss. But there are other rewards associated with having your own
business. For example, you may find satisfaction in helping to put
groceries on your employees' tables. Or, maybe your satisfaction will come
from building a business you can pass on to your children.
Why are you in business?
_________________________________________________________
_________________________________________________________
_________________________________________________________
What Business Am I In?
At first glance this may seem like a rather silly question. You may
say, "If there is one thing I'm sure of, it's what huskiness I'm in." But
wait. Let's look further into the question. Suppose you say, "I build
houses." Are you a speculative or custom builder? Are you a remodeler? Are
you a subcontractor? Can you schedule a complete job and make money? By
planning according to this decision, you should realize the value of this
type of thinking in dollars.
Consider this example. Bob Rogers started a small construction business
shortly after World War II. Because of Mr. Rogers' skill and talent for
design, he directed all his activity toward building taverns. There was
enough call for this type of building to keep him and his crew busy until
the early 60's. Then sales began to fall off.
By moving his shop to smaller quarter with less overhead and by laying
off half his crew, he was able to maintain his business to his
satisfaction the rest of his life. After his death, his son examined the
situation and decided that he wasn't really in the business of building
commercial bars. He was in the business of custom finishing.
Today his business is prospering. He is building cabinets and small
bars for private homes. His company also does other finishing work which
requires the craftsmanship his crew is capable of.
In the space below, state what business you're really in.
_____________________________________________________________
_________________________________________________________
What are your reasons for this opinion?
_________________________________________________________
_________________________________________________________
Marketing
When you have decided what sort of construction business you're really
in, you have made your first marketing decision. Now, in order to sell
your service or product, you must face other marketing decisions.
Your marketing objective is to find enough jobs at the right times to
provide a profitable continuity for your business. Your job starts must be
coordinated to eliminate the down time between jobs. In other words, you
want to get enough jobs, starting at the right times, to keep from being
broke between jobs.
Unless an individual can come up with enough ideas to keep a crew
working 12 months a year, maybe he or she is not ready for a construction
business.
Where is Your Market?
Describe your market area in terms of customer profile (age, school
needs, income, and so on) and geography. For example, if you are a custom
builder, you may decide to build homes in the $180,000 to $500,000 price
range. This would mean that your customers will have to have incomes in
that class ranges. You may also decide that you can profitable build these
homes on the owner's lot if it is located within a radius of 30 miles from
your office. (The significance of a customer profile is that it will help
you narrow your advertising to those media that will reach the potential
customer you have profiled.) In the space below describe your market in
terms of customer profile and geography.
My Product Types of Customers Location of Customers
__________ ________________ _____________________
__________ ________________ _____________________
Now that you have described what you want in terms of customer and
location, what is it about your operation that will make these people want
to buy your service?
For instance, quality work, competitive prices, guaranteed completion
dates, effective advertising, unique design, and so on.
Write your answer here.
_________________________________________________________
_________________________________________________________
Advertising
You have determined what it is you're marketing, who is going to buy
it, and why they're going to buy it. Now you have to decide on the best
way to tell your prospective customers about your product.
What should your advertising tell prospective customers?
_________________________________________________________
_________________________________________________________
What form should your advertising take? Ask the local media
(newspapers, radio and television stations, and printers of direct mail
pieces) for information about their services and the results they offer
for your money.
How you spend advertising money is your decision, but don't fall into
the trap that snares many advertisers. As one consultant describes this
pitfall: It is amazing the way many business managers consider themselves
experts on advertising copy and media selection without any experience in
these areas.
The following workblock should be useful in determining what
advertising is needed to sell your construction service.
Form of Size of Frequency Cost of Estimated
Advertising Audience of Use A single ad Cost
__________ ________ ________ X _________ = __________
__________ ________ ________ X _________ = __________
__________ ________ ________ X _________ = __________
__________ ________ ________ X _________ = __________
Total =
______________
Competition
The competition in the construction industry often results in low
profit margins. However, if you are just starting or are a relatively
small firm, this does not put you at a disadvantage. The smaller firm can
often compete with the bigger outfit because of lower overhead expense.
For example, your office may be in your home, saving that expense. You can
often work right out of your truck, saving the expense of a field office.
Competition is largely price competition, although a good reputation
for quality and efficiency is beneficial. But, the result of any
competition is a high failure rate for poor planners and poor performers.
This points out the need for careful planning, particularly in the areas
of estimating and bidding.
In order to see what you are up against competitionwise, answer the
following questions so you can plan accordingly.
Who will be your major competitors?
_________________________________________________________
_________________________________________________________
How will you compete against them?
_________________________________________________________
_________________________________________________________
Sales Strategy
The market for the construction industry is unique in many ways. As a
contractor you will find your market to be dependent on such variables as
the state of the economy, local employment stability, the seasonality of
the work, labor relations, good subcontractors and interest rates. Also,
as a contractor, you will find that you are unavoidably dependent on
others, such as customers or financing institutions for payment, and other
contractors for performance of their work. You will also want to take your
cash flow into consideration when you estimate and bid on a job. The money
must come in time to meet your own obligations.
Estimating
whether an owner-manager in the construction business succeeds - makes
a profit or not -depends to a great extent on bidding practices.
Therefore, you must make careful and complete estimates.
many of the more successful contractors attribute their success to
their estimating procedures. They build the job on paper before they
submit a bid. In doing this, they break the job down into work units and
pieces of material. Then, they assign a cost to each item. The total of
these costs will be the direct construction cost. you must also figure on
the indirect costs of a job. For instance, you will have overhead expenses
such as the cost of maintaining your office, trucks, license fees, and so
on. The estimate should also consider any interest charges you will pay on
money you borrow to get the job under way. You have insurance fees to pay,
surety bond premiums, travel expenses, advertising costs, office salaries,
lawyer's fees, and so on. These must also be paid out of your gross
income.
Trade associations, as one of their services, often provide their
members with a package of business forms. The cost estimate form would be
included in this package. The obvious advantage in using these forms is
that they are specifically designed for the particular trade.
Regardless of what estimate form you use, it should include such
headings as "activity," "material," "labor," "subcontracts," and
"estimated cost." And it should have areas for direct construction costs,
indirect construction costs, overhead, and profit.
In Addition, a column for the actual cost compared to the estimated
cost of a specific work item will make this firm an invaluable record.
Here you would have a handy reference to evaluate the profitability of a
job after it is complete. It would show you where your estimate was high
or low, and enable you to adjust future bids on similar projects. This
added column will also be necessary when it comes time for your financial
accounting.
Bidding
Your decision to bid or not to bid on a particular job should be
determined by several factors. First, do you have the capacity to complete
the job on schedule and according to specifications. Beware of
overextending yourself out of business. You have to operate within your
known capabilities. On any job, you must follow all the details of the
work yourself, or find competent supervision.
Planning the Work
When your marketing efforts result in jobs to be done, the problem
becomes one of production. How will you plan the work so that the job gets
done on time?
No matter how you plan the work, your plan should assist you in two
specific ways: (1) it should help you maintain your production schedule,
and (2) it should allow you to adjust production to meet changed
conditions. such as bad weather.
In planning the work, keep in mind two things: (1) the timing of
starts, and (2) the timing of the various steps in the construction of
your company. If you have sufficient help and sufficient supervisory
personnel, it will be possible for you to engage in as many projects as
you can control. The size and nature of the job must be considered here
also.
The timing of the steps of constructions (the work scheduling) will
show the various operations in sequence and assign a working day
designation to each with a space for the calendar day designation. Several
operations may be in progress simultaneously. Such a work schedule will
show at a glance whether the work is progressing at the right time. Many
companies offer commercial scheduling boards designed for this purpose.
Below is a partial work schedule to demonstrate how yours may be set
up. Note that there is a column that can be filled in with either a solid
mark or an "X" to indicate either partial or completed work. When you look
at a particular calendar day, an "X" next to it would indicate that you're
on schedule. An open line indicates a delay. Here, then, is a convenient
way to see trouble spots that are causing delays and it gives you an
opportunity to take corrective action.
Working Day
You should save your work schedules. They will form the basis for
future estimates. For example, if you are estimating a particular job, you
have information on the steps of production, an indication of what
materials you'll need and when you'll need them, an indication of how long
the job will take, and any peculiarities that may affect the completion of
the job. When you consider all these things, you'll be more likely to
submit an accurate bid.
By carefully keeping such records, you will also have an indication of
how many workers you will need. Perhaps, if the work falls behind
schedule, you may need to bring more workers to the job to assure
scheduled completion and avoid a possibly larger financial loss from
penalization, if that is called for in your contract. Also, such records
will give you an indication of the organizational structure you may need
for your firm.
Getting the Work Done
If your firm is going to run efficiently, you will need organization.
Organization is essential because as your company grows you will not be
able to do all the work. You have to delegate work, responsibility, and
authority. The organization chart is a useful device in getting this done.
It shows quite clearly who is responsible for the major activities of your
business.
At first, many construction companies are one man shows. It is up to
the owner to do almost everything.
As the company grows, perhaps specialists are added, such as an
engineer/estimator, an office manager, and a general superintendent.
What are Your Personnel Requirements?
Will you carry a permanent crew or hire workers as the need arises?
_______________________
How many workers will you need?
__________________________________________________
What is the hourly rate you will pay?
_________________________________________________
What will fringe benefits cost?
_____________________________________________________
Will you supervise the work yourself or hire a foreman? If you hire a
foreman, what will his salary be?
____________________________________________
Will you need clerical help? __________ What will it cost?
_________________
_________________________________________________________
Equipment
What special equipment will you need (assuming that your work force
will supply their own hand tools)?
Equipment Rent Buy Your Cost
________ _________ _______ ___________
________ _________ _______ ___________
________ _________ _______ ___________
________ _________ _______ ___________
Will you need an office or use your home?
____________________________________________
If you will need an office, what will the rent and other expenses cost?
_______________________
_________________________________________________________
Put Your Plan Into Dollars
Just as with the other aspects of managing a construction business, the
basic unit of financial management is the job. The financial aspects of a
job must be planned as carefully as the actual construction. The payment
for each job must cover the direct and indirect construction costs as well
as the allocated share of overhead.
Accounting requirements will vary from company to company and from
trade to trade. Your accountant will help you set up the accounting system
which will best meet your needs.
However, you must make the overall plans yourself. You must develop the
goals necessary to guide and manage your business. This overview will
prove invaluable in establishing a good working relationship with your
banker (or other lender).
In your financial planning, the first consideration is where the
dollars will come from. In dollars, how much business (sales) will you be
able to do in the next 12 months? ______________
Expenses
In connection with annual sales volume, you need to think about
expenses. For example, if you plan to do $300,000 worth of work, how much
will it cost you to do this amount of business? And even more important,
what will be left over as profit at the end of the year?
Profit is your pay. Even if you pay yourself a salary for living
expenses, your business must make a profit if it is to continue year after
year and pay back the money and time you invest in it. Profit helps your
firm to be strong - to have a financial reserve for any lean periods.
The "Expenses Worksheet" is designed to help you figure your yearly
expenses. To use this worksheet, you need to get one set of figures - the
operating ratios for your line of business. If you don't have these
figures, check with the trade association which serves your area of the
construction industry.
Expenses Worksheet
% of Your sales Annual sales /Jan/ Feb /Mar
/(etc.)
Sales 100.00% __________ ___ ___ ___
Cost of Sales 49.45 __________ ___ ___ ___
Gross Profit 55.55 __________ ___ ___ ___
Controllable expenses __________ ___ ___ ___
Outside labor 1.15 __________ ___ ___ ___
Operating supplies 2.34 __________ ___ ___ ___
Gross wages 22.78 __________ ___ ___ ___
Repairs and maintenance 0.59 __________ ___ ___ ___
Advertising 1.12 __________ ___ ___ ___
Car and delivery 2.04 __________ ___ ___ ___
Bad debts 0.03 __________ ___ ___ ___
Administrative end legal 0.48 __________ ___ ___ ___
Miscellaneous expenses 1.03 __________ ___ ___ ___
Total controllable expenses 31.56 __________ ___ ___ ___
Fixed expenses 1 __________ ___ ___ ___
Rent 1.41 __________ ___ ___ ___
Utilities 1.16 __________ ___ ___ ___
Insurance 0.85 __________ ___ ___ ___
Taxes and licenses 0.10 __________ ___ ___ ___
Depreciation 1.65 __________ ___ ___ ___
Total fixed expenses 6.18 __________ ___ ___ ___
Total expenses 37.74 __________ ___ ___ ___
net profit (before income tax) 17.81 __________ ___ ___ ___
Matching Money and
Expenses
After you have planned for your month to month expenses, the next
question is: Will there be enough money coming in to meet these expenses
and to sustain your company in the event that there is down time until
your next job?
The cash forecast is a management tool which can eliminate much of the
anxiety that can plague you during lean month. Use the worksheet
"Estimated Cash Forecast," or ask your accountant to use it, to estimate
the amounts of cash that you expect to flow through your business during
the next 12 months.
Remember that the expenses of buying the materials and supplies for a
particular job may occur a month or two before a payment is made. The
"Estimated Cash Forecast" should show this.
Estimated Cash Forecast
Jan Feb Mar Apr May Jun Jul Aug Sep Oct
Nov Dec
Expected Available Cash ___________________________________________
Cash Balance ___________________________________________
Expected Receipts ___________________________________________
Job A ___________________________________________
Job B ___________________________________________
Job c ___________________________________________
Bank Loans ___________________________________________
Total Expected Cash ___________________________________________
Expected Cash Requirements ___________________________________________
job A ___________________________________________
Job B ___________________________________________
Job c ___________________________________________
Equipment Payments ___________________________________________
Taxes ___________________________________________
Insurance ___________________________________________
Overhead ___________________________________________
Loan Repayments ___________________________________________
Total Cash Required ___________________________________________
Cash Balance ___________________________________________
Total Loans Due to Bank ___________________________________________
Is Additional Money Needed?
In your planning you may find periods when you will be short of cash.
For example, when you start a job you will need materials and supplies.
Perhaps it may be a month or two before your first payment. What do you do
in the interim if trade credit will not completely satisfy your cash
needs?
Your bank may be able to help with a short term loan. If a banker is to
lend you money on either a short or long term, he or she will want to know
whether your company's financial condition is weak or strong. The bank
officer will ask to see a balance sheet.
A blank balance sheet is included. Even if you don't need to borrow,
use it. Or, have your accountant use it to draw the "picture" of your
firm's financial condition. Moreover, if you don't need to borrow money,
you may want to show your plan to the bank that handles your company's
account. It is never too early to build good relations with your banker.
For the time may come when you will have to borrow.
Control and Feedback
To make your plan work you will need feedback at the various stages of
your management process. When you approach a job as a manager, you will
need to plan the job, direct the job, and control the job. Throughout this
process, you will need adequate financing. Thus, the management controls
you set up should supply you with the information you need to keep your
operation "on the money."
During the planning stage, you will need to carefully calculate your
bid estimate. To direct the job, you will need your job cost analysis to
make sure that the job is going to make a profit. And, to control the job,
your forces must be organized. This requires the organized production of
any given job (work schedule), competent personnel, and your personal
follow-up to insure efficient performance.
Is Your Plan Workable?
Now that you've planned this far, step back and take a look at your
plan. Is it realistic? Can you do enough business to make a living.
Now is the time to revise your plan if it isn't workable not after
you've invested your time and money. If you feel that some revisions are
needed before you start your own business, then make them. Go back to the
cash flow and adjust the figures. Better, show your plan to someone who
has not had a hand in making out your business plan. Your banker, or any
outside advisor may be able to point out your strong points which if
emphasized could turn into dollars.
If you have strong doubts about your business or your ability to run
it, it might be better to delay going into business until you feel as
comfortable with the tools of management as you are with the tools of your
trade.
Keeping Your Plan Up to Date
How many people in this world can predict the future? Very few indeed!
You can expect things to change. You can expect circumstances to be
different from what you expected. This is only natural. The difference
between successful and unsuccessful planning is often only the ability to
keep alert and watch for changes. Stay on top of changing conditions and
adjust your plan accordingly.
In order to adjust your plan to account for changes, an owner-manager
must:
1. Be alert to the changes that come about in your industry, your
market, and in your customers.
2. Check your plan against these changes.
3. Determine what revisions, if any, are needed in your plan.
Whatever methods you use to keep up with changing conditions is up to
you. Once a month or so, go over your plan. See whether it needs
adjusting. If revisions are needed, make them and put them into action.
Put Your Plan Into Action
When your plan is as near on target as possible, you are ready to put
it into action. Keep in mind that action is the difference between a plan
and a dream. If a plan is not acted upon, it is of no more value than a
pleasant dream that evaporates over the breakfast coffee.
The first action step would be acquiring enough capital to get started.
Do you already have the money? Will you borrow it from friends, relatives,
or a bank? Where and when will you hire competent employees?
What else needs to be done? Look for positive action steps that will
get your business rolling. For example, where and how will you get
whatever licenses you need to be a contractor?
In the following space, list the things that you must do to get your
business off the drawing board and into action. Give each item a date so
that it can be done at the right time.
Action Completion Date
_____________________ _______________
_____________________ _______________
_____________________ _______________
_____________________ _______________
_____________________ _______________
Food For Thought
We've all heard, and probably said, things
like "I'm going to go on a diet as soon as summer vacation is over" or
"I'm planning to start my own business as soon as I get some money
saved."
Planning is important, but it is action that gets things done. If you
just PLAN to lose weight, or just PLAN to start a business, it never
happens. If you wait until the time is right, or all the circumstances
are in your favor, it never happens.
The way to make things happen, the way to follow your dreams, is to
take action. Today and every day. Find something you can do right now,
today, that will bring you closer to your goal. Don't put it off until
the time is right. No matter how insignificant your action may seem,
it gets you started in the right direction. Continue taking action
every day and you start to gain momentum. Before you know it, you're
in so far that nothing can stop you.
What have you been putting off? Life is too precious to spend it
waiting. Take action today. Do your dream now.
Did you know that your mind "thinks" about 60,000 thoughts every day?
Just by the sheer volume of them, your thoughts have a huge impact on
your life.
Whether you think you can or you think you can't, you're right.
Everything you do begins in your mind. Success is an inside job. You
can choose to think empowering thoughts or you can settle for limiting
thoughts. You can think the same old thoughts over and over again, or
you can expose yourself to new experiences, concepts and
possibilities. It's completely up to you and the way you choose to
think.
Look for the opportunities in every situation. Constantly think to
yourself, "I can do it." Use those 60,000 thoughts to program yourself
for success. When you believe in what you're doing, and believe that
you can do it, you'll find a way to make it happen.
The things that regularly occupy your thinking, have the power to
drive your life. Your mind is too powerful to ignore. Take control of
your thoughts and you will have control of your destiny.
Small things, repeated over and over again, are vastly more powerful
and influential than big things done just once.
One of my primary reasons for developing The Daily Motivator was the
realization that success is most reliably achieved through consistent
effort. You can go to workshops and seminars, and hear powerful,
motivating speakers. These experiences can be very influential. Even
more powerful, however, are the things you do on a daily basis to stay
focused on excellence, accomplishment, possibilities and
opportunities.
Truly successful people realize that meaningful, lasting success does
not, can not come overnight. Great accomplishments are not one-time
efforts, but rather the culmination of a long line of repeated
efforts.
The gold-medal Olympic swimmer does not just show up at the
competition and win the race. For years beforehand, she practices her
start, her stroke, her turn, her breathing, fine-tuning each aspect to
the nth degree. Often the race is won by mere hundredths of a second.
Yet the effort needed to win that race is measured in years.
Success in any endeavor comes from consistent, determined, focused
effort. The way to guarantee that you'll be at the right place at the
right time, is to be at the right place ALL the time. Stay focused
every day on the habits of success.
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