Starting a Retail Buisness - Start a Store or
Shop Buisness
Business
Plan For a Retail Store
A good business plan gives the retail firm a pathway to profit. This
Guide is designed to help an owner-manager work up a sound business plan.
To profit in business, you need to consider the following questions:
What business am I in? What goods do I sell? Where is my market? Who will
buy? Who is my competition? What is my sales strategy? What merchandising
methods will I use? How much money is needed to operate my store? How will
I get the work done? What management controls are needed? How can they be
carried out? When should I revise my plan? Where can I go for help?
As the owner-manager, you have to answer these questions to draw up
your business plan. The pages of this Guide are a combination of text and
suggested analysis so that you can organize the information you gather
from research to develop your plan, giving you a progression from a common
sense starting point to a profitable ending point.
What Is a Business Plan?
The success of your business depends largely upon the decisions you
make. A business plan allocates resources and measures the results of your
actions, helping you set realistic goals and make logical decisions.
You may be thinking, "Why should I spend my time drawing up a business
plan? What's in it for me?" If you've never worked out a plan, you are
right in wanting to hear about the possible benefits before you do the
work. Remember first that the lack of planning leaves you poorly equipped
to anticipate future decisions and actions you must make or take to run
your business successfully. A business plan Gives you a path to follow. A
plan with goals and action steps allows you to guide your business through
turbulent often unforeseen economic conditions.
A plan shows your banker the condition and direction of your business
so that your business can be more favorably considered for a loan because
of the banker's insight into your situation.
A plan can tell your sales personnel, suppliers, and others about your
operations and goals.
A plan can help you develop as a manager. It can give you practice in
thinking and figuring out problems about competitive conditions,
promotional opportunities and situations that are good or bad for your
business. Such practice over a period of time can help increase an
owner-manager's ability to make judgments.
A second plan tells you what to do and how to do it to achieve the
goals you have set for your business.
What Business Am I In?
In making your business plan, the first question to consider is: What
business am I really in? At first reading, this question may seem silly.
"If there is one thing I know," you say to yourself, "it is what business
I'm in." Hold on and think. Some owner-managers have gone broke and others
have wasted their savings because they did not define their businesses in
detail. Actually they were confused about what business they were in.
Look at an example. Mr. Jet maintained a dock and sold and rented
boats. He thought he was in the marina business. But when he got into
trouble and asked for outside help, he learned that he was not necessarily
in the marina business. He was in several businesses. He was in the
restaurant business with a dockside cafe, serving meals to boating
parties. He was in the real estate business, buying and selling lots. He
was in boat repair business, buying parts and hiring a mechanic as demand
rose. Mr. Jet was trying to be too many things and couldn't decide which
venture to put money into and how much return to expect. What slim
resources he had were fragmented.
Before he could make a profit on his sales and a return on his
investment, Mr. Jet had to decide what business he really was in and
concentrate on it. After much study, he realized that he should stick to
the marina format, buying, selling, and servicing boats.
Decide what business you are in and write it down - define your
business.
To help you decide, think of answers to questions like: What do you buy?
What do you sell? Which of your lines of goods yields the greatest profit?
What do people ask you for? What is it that you are trying to do better or
more of or differently from your competitors? Write it down in detail.
Marketing
When you have decided what business you are in, you are ready to
consider another important part of you business plan. Marketing.
Successful marketing starts with the owner-manager. You have to know the
merchandise you sell and the wishes and wants of your customers you can
appeal to. The objective is to move the stock off the shelves and display
racks at the right price and bring in sales dollars.
The text and suggested working papers that follow are designed to help
you work out a marketing plan for your store.
Determining the Sales Potential
In retail business, your sales potential depends on location. Like a
tree, a store has to draw its nourishment from the area around it. The
following questions should help you work through the problem of selecting
a profitable location.
- In what part of the city or town will you locate?
- In the downtown business section?
- In the area right next to the downtown business area?
- In a residential section of the town?
- On the highway outside of town?
- In the suburbs?
- In a suburban shopping center?
On a worksheet, write where you plan to locate and give your reasons
why you chose that particular location.
Now consider these questions that will help you narrow down a place in
your location area.
- What is the competition in the area you have picked?
- How many of the stores look prosperous?
- How many look as though they are barely getting by?
- How many similar stores went out of business in this area last year?
- How many new stores opened up in the last year?
- What price line does competition carry?
- Which store or stores in the area will be your biggest competitors?
Again, write down the reasons for your opinions. Also write out an
analysis of the area's economic base and give the reason for your opinion.
Is the area in which you plan to locate supported by a strong economic
base? For example, are nearby industries working full time? Only part
time? Did any industries go out of business in the past several months?
Are new industries scheduled to open in the next several months?
When you find a store building that seems to be what you need, answer
the following questions:
- Is the neighborhood starting to get run down?
- Is the neighborhood new and on the way up? (The local Chamber of
Commerce may have census data for your area. Census Tracts on
Population, published by the Bureau of Census, may be useful. Other
sources on such marketing statistics are trade associations and
directories).
- Are there any super highways or throughways planned for the
neighborhood?
- Is street traffic fairly heavy all day?
- How close is the building to bus lines and other transportation?
- Are there adequate parking spaces convenient to your store?
- Are the sidewalks in good repair (you may have to repair them)?
- is the street lighting good?
- Is your store on the sunny side of the street?
- What is the occupancy history of this store building? Does the store
have a reputation for failures? (Have stores opened and closed after a
short time)?
- Why have other businesses failed in this location?
- What is the physical condition of the store?
- What service does the landlord provide?
- What are the terms of the lease?
- How much rent must you pay each month?
Estimate the gross annual sales you expect in this location.
When you think you have finally solved the site location question, ask
your banker to recommend people who know most about location in your line
of business. Contact these people and listen to their advice and opinions,
weigh what they say, then decide.
Attracting Customers
When you have a location in mind, you should work through another
aspect of marketing. How will you attract customers to your store? How
will you pull business away from your competition?
It is in working with this aspect of marketing that many retailers find
competitive advantages. The ideas that they develop are as good as and
often better than those that large companies develop. The work blocks that
follow are designed to help you think about image, pricing, customer
service policies, and advertising.
Image
A store has an image whether or not the owner is aware of it. For
example, throw some merchandise onto shelves and onto display tables in a
dirty, dimly lit store and you've got an image. Shoppers think of it as a
dirty, junky store and avoid coming into it. Your image should be concrete
enough to promote in your advertising and other promotional activities.
For example, "homecooked" food might be the image of a small restaurant.
Write out on a worksheet the image that you want shoppers and customers
to have of your store.
Pricing
Value received is the key to pricing. The only way a store can have low
prices is to sell low-priced merchandise. Thus, what you do about the
prices you charge depends on the lines of merchandise you buy and sell. It
depends also on what your competition charges for these lines of
merchandise. Your answers to the following questions should help you to
decide what to do about pricing.
In what price ranges are your line of merchandise sold
High __________ , Medium _________, or Low __________?
Will you sell for cash only?
What services will you offer to justify your prices if they are higher
than your competitor's prices?
If you offer credit, will your price have to be higher than if all
sales are for cash? The credit costs have to come from somewhere. Plan for
them.
If you use credit card systems, what will it cost you? Will you have to
add to your prices to absorb this cost.
Customer Service Policies
The service you provide your customers may be free to them, but you pay
for it. For example, if you provide free parking, you pay for your own
parking lot or pick up your part of the cost of a lot you share with other
retailers.
Make a list of the services that your competitors offer and estimate
the cost of each service. How many of these services will you have to
provide just to be competitive? Are there other services that would
attract customers but that competitors are not offering? If so, what are
your estimates of the cost of such services? Now list all the services you
plan to offer and the estimated costs. Total this expense and figure out
how you can include those added costs in your prices without pricing your
merchandise out of the market.
Advertising
Advertising was saved until the last because you have to have something
to say before advertising can be effective. When you have an image, price
range, and customer services, you are ready to tell prospective customers
why they should shop in your store.
When the money you can spend for advertising is limited, it is vital
that your advertising be on target. Before you think about how much money
you can afford for advertising, take time to determine what jobs you want
to do for your store. List what makes your store different from your
competitors. List the facts about your store and its merchandise that your
advertising should tell shoppers and prospective customers.
When you have these facts listed and in hand, you are ready to think
about the form your advertising should take and its cost. Ask the local
media (newspapers, radio and television, and printers of direct mail
pieces) for information about the services and results they offer for your
money.
How you spend advertising money is your decision, but don't fall into
the trap that snares many advertisers who have little or no experience
with advertising copy and media selection. Advertising is a profession.
Don't spend a lot of money on advertising without getting professional
advice on what kind and how much advertising your store needs.
The following work sheet can be useful in determining what advertising
is needed to sell your strong points to prospective customers.
Form of Size of Frequency Cost of a Est.
Advertising Audience of Use single ad Cost
__________ __________ _________ __________ _______
__________ __________ _________ __________ _______
__________ __________ _________ __________ _______
__________ __________ _________ __________ _______
Total ________
When you have a figure on what your advertising for the next twelve
months will cost, check it against what similar stores spend. Advertising
expense is one of the operating ratios (expenses as a percentage of sales)
that trade associations and other organizations gather. If your estimated
cost for advertising is substantially higher than this average for your
line of merchandise, take a second look. No single expense item should be
allowed to get way out of line if you want to make a profit. Your task in
determining how much to spend for advertising comes down to the question,
"How much can I afford to spend and still do the job that needs to be
done?"
In-store Sales Promotion
To complete your work on marketing, you need to think about what you
want to happen after prospects get inside your store. Your goal is to move
stock off your shelves and displays at a profit and satisfy your
customers. You want repeat customers and money in your cash register.
At this point, if you have decided to sell for cash only, take a second
look at your decision. Don't overlook the fact that Americans like to buy
on credit. Often a credit card, or other system of credit and collections,
is needed to attract and hold customers. Customers will have more buying
confidence and be more comfortable in your store if they know they can
afford to buy. Credit makes this possible.
To encourage people to buy, self-service stores rely on layout,
attractive displays, signs and clearly marked prices on the items offered
for sale. Other stores combine these techniques with personal selling.
List the display counters, racks, special equipment (something peculiar
to your business like a frozen food display bin or a machine to measure
and cut cloth), and other fixtures. Figure the cost of all fixtures and
equipment by listing them on a worksheet as follows:
Type of equipment Number X Unit Cost = Cost
______________ ________ __________ _________
_______________ ________ __________ _________
_______________ ________ __________ _________
_______________ ________ __________ _________
_______________ ________ __________ _________
Draw several layouts of your store and attach the layout that suits you
to the cost worksheet. Determine how many signs you may need for a twelve
month operation and estimate that cost also.
If your store is a combination of self-service and personal selling,
how many sales persons and cashiers will you need? Estimate, I will need
________ sales persons at $ ________ each week (include payroll taxes and
insurance in this salaries cost). In a year, salaries will cost:
_________.
Personal attention to customers is one strong point that a store can
use as a competitive tool. You want to emphasize in training employees
that everyone has to pitch in and get the job done. Customers are not
interested in job descriptions, but they are interested in being served
promptly and courteously. Nothing is more frustrating to a customer than
being ignored by an employee. Decide what training you will give your
sales people in the techniques of how to greet customers, show
merchandise, suggest other items, and handle customer needs and
complaints.
Buying
When buying merchandise for resale, you need to answer questions such
as:
- Who sells the line to retailers? Is it sold by the manufacturer
directly or through wholesalers and distributors?
- What delivery service can you get and must you pay shipping charges?
- What are the terms of buying?
- Can you get credit?
- How quickly can the vendor deliver fill-in orders?
You should establish a source of supply on acceptable terms for each
line of merchandise and estimate a plan for purchasing as follows:
Name of Name of Address Disc. Delv. Freight Fill-in
Item Supplier Supplier Offered Time(1) Costs(2) Policy(3)
________ ________ _________ ________ ________ ________ ________
________ ________ _________ ________ ________ ________ ________
________ ________ _________ ________ ________ ________ ________
(1) How many days or weeks does it take the supplier to deliver the
merchandise to your store.
(2) Who pays? You, the buyer? The supplier? Freight or transportation
costs are a big expense item.
(3) What is the supplier's policy on fill-in orders? That is, do you have
to buy a gross, a dozen, or will the supplier ship only two or three
items? How long does it take for the delivery to get into your store?
Stock Control
Often shoppers leave without buying because the store did not have the
items they wanted or the sizes and colors were wrong. Stock control,
combined with suppliers whose policies on fill-in orders are favorable to
you, provides a way to reduce "walkouts".
The type of system you use to keep informed about your stock, or
inventory, depends on your line of merchandise and the delivery dates
provided by your suppliers.
Your stock control system should enable you to determine what needs to
be ordered on the basis of: (1) what is on hand, (2) what is on order, and
(3) what has been sold. Some trade associations and suppliers provide
systems to members and customers, otherwise your accountant can set up a
system that is best for your business. Inventory control is based upon
either a perpetual or a periodic method of accounting that involves cost
considerations as well as stock control. When you have decided what system
you will use to control stock, estimate its cost. You may not need an
extensive (and expensive) control system because you do not need the
detailed information such a system collects. The system must justify its
costs or you will just waste money and time on a useless effort.
Stock Turnover
When an owner-manager buys reasonably well, you can expect to turnover
stock several times a year. For example, the stock in a small camera shop
should turnover four times to four and a half times a year. What is the
average stock turnover per year of your line of merchandise? How many
times do you expect your stock to turnover? List the reasons for your
estimate.
Behind-the-Scenes Work
In a retail store, behind-the-scenes work consists of the receiving of
merchandise, preparing it for display, maintaining display counters and
shelves, and keeping the store clean and attractive to customers. The
following analytical list will help you decided what to do and the cost of
those actions.
First list the equipment (for example a marking machine for pricing,
shelves, a cash register) you will need for: (1) receiving merchandise (2)
preparing merchandise for display, (3) maintaining display counters and
shelves, and (4) keeping the store clean. Next list the supplies you will
need for a year, for example, brooms, price tags, and business forms.
Use this format to figure these costs:
Name of Equip./Supplies Quantity X Unit Cost = Cost
_______________ _________ ___________ _______
Who will do the backroom work and the cleaning that is needed to make
a smooth operation in the store? If you do it yourself, how many hours a
week will it take you? Will you do these chores after closing? If you use
employees, what will they cost? On a worksheet describe how you plan to
handle these tasks. For example:
Backroom work will be done by one employee during the slack sales times
of the day. I estimate that the employee will spend _______ hours per week
on these tasks and will cost ________ (number of hours times hourly wages)
per week and __________ per year.
I will need ________ square feet of space for the backroom operation.
This space will cost _______ per square foot or a total of ________ per
month.
List and analyze all expense items in the same manner. Examples are
utilities, office help, insurance, telephone, postage, accountant, payroll
taxes, and licenses or other local taxes. If you plan to hire others to
help manage, analyze these salaries.
Put Your Plan Into Dollars
At this point, take some time to think about what your business plan
means in terms of dollars. This section is designed to help you put your
plan into dollars.
The first question concerns the source of dollars. After your initial
capital investments in a retail store, the main source of money is sales.
What sales volume do you expect to do in the first twelve months? Write
your estimate here ________, and justify your estimate.
Start-Up Costs:
List the following estimated start-up costs:
Fixtures and equipment* ___________
Starting inventory ___________
Decorating and remodeling ___________
Installation of equipment ___________
Deposits for utilities ___________
Legal and professional fees ___________
Licenses and permits ___________
Advertising for the opening ___________
Accounts receivable ___________
Operating cash ___________
Total ________________
*Transfer your figures from previous worksheets.
Whether you have the funds (say in savings) or borrow the money, your
new business will have to pay back start-up costs. Keep this fact in mind
as you work on estimating expenses and on other financial aspects of your
plan.
Expenses.
In connection with annual sales volume you need to think about
expenses. If, for example, you plan to do sales amounting to $100,000,
what will it cost you to do this amount of business? How much profit will
you make? A business must make a profit or close.
The following exercise will help you to make an estimate of your
expenses. To do this exercise you need to know the total cost of goods
sold for your line of merchandise for the period (month or year) that you
are analyzing. Cost of goods sold is expressed as a percentage of sales
and is called an operating ratio. Check with your trade association to get
the operating ratios for your business's. The following is the format for
an Income Statement with operating ratios substituted for dollar amounts.
Summary of Operating Ratios
Percent of sale of 250 high
Profit Hardware Stores
Percent of sale
Sales 100.00
Cost of Goods Sold -64.92
__________
Margin 35.08
Expenses
Payroll and other employee expenses 16.23
Occupancy expenses 3.23
Office supplies and postage 0.40
Advertising 1.49
donations 0.08
Telephone and telegraph 0.24
Bad Debts 0.30
Delivery 0.47
Insurance 0.66
Taxes (other than realestate and payroll) 0.46
Interest 0.61
Depreciation (other than real estate) 0.57
Supplies 0.37
Legal and accounting expenses 0.31
Dues and subscription 0.08
Travel, buying, and entertainment 0.19
Unclassified expenses 0.64
_____
Total operating expense -26.33
Net operating profit 8.75
Other income 1.65
___________
Net profit before income taxes 10.40
Now using your operating ratio for cost of goods sold and your
estimated Sales Revenue, you can breakdown your expenses by substituting
your ratios and dollar amounts in the Income Statement.
Notice that Gross Margin must be large enough to provide for your
expenses and profit. Start as follows:
Expressed Expressed Your
Your
in Percent in dollars Percentage
Dollars
1. Sales 100 $100,000
100 $___
2. Cost of Goods
Sold -66 -66,000
____ -$___
________ _______ _________
________
3.Gross Margin 34 $34,000 ____
$___
and continue to fill out the entire Income Statement. Work out
statements monthly or for the year.
Cash Forecast
A budget helps you to see the dollar amount of your expected revenue
and expenses each month. Then from month to month the question is: Will
sales bring in enough money to pay for the store's bills? The
owner-manager must prepare for the financial peaks and valleys of the
business cycle. A cash forecast is a management tool that can eliminate
much of the anxiety that can plague you if your sales go through lean
months. Use the following format.
Estimated Cash Forecast
Jan Feb Mar Apr May Jun Jul Aug Sep
Oct Nov Dec Total
(1) Cash in Bank
(Start of Month) ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___
(2) Petty Cash
(Start of Month) ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___
(3) Total Cash
(add (1) and (2) ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___
(4) Expected Accounts
Receivable ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___
(5) Other Money
Expected ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___
(6) Total Receipts
(add (4) and (5)) ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___
(7) Total Cash and
Receipts (add (3)
and (6) ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___
(8) All Disbursements
(for month) ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___
(9) Cash Balance at end of Month
in Bank Account and Petty Cash
(subtract (8) from (7)* ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___
___
*This balance is your starting figure for the next month
Is Additional Money Needed? Suppose at this point that your business
needs more money than can be generated by present sales. What do you do?
If your business has great potential or is in good financial condition, as
shown by its balance sheet, you will borrow money (from a bank most
likely) to keep the business operating during start-up and slow sales
periods. The loan can be repaid during the fat sales months when sales are
greater than expenses. Adequate working capital is needed for success and
survival; but cash on hand (or the lack of it) is not necessarily an
indication that the business is in bad financial shape. A lender will look
at your balance sheet to see the business's Net Worth of which cash and
cash flow are only a part. The balance sheet statement shows a business's
Net Worth (financial position) at a given point in time, say at the close
of business at the end of the month or at the end of the year.
Even if you do not need to borrow money you may want to show your plan
and balance sheet to your banker. It is never too early to build good
relations and credibility (trust) with your banker. Let your banker know
that you are a manager who knows where you want to go rather than someone
who merely hopes to succeed.
Control and Feedback
To make your plan work you need feedback. For example, the year-end
profit and loss (income) statement shows whether your business made a
profit or took a loss for the past twelve months.
Don't wait twelve months for the score. To keep your plan on target you
need readings at frequent intervals. An income statement compiled at the
end of each month or at the end of each quarter is one type of frequent
feedback. Also you must set up management controls that help you insure
that the right things are done each day and week. Organization is needed
because you as the owner-manager cannot do all the work. You must delegate
work, responsibility, and authority. The recordkeeping systems should be
set up before the store opens. After you're in business it is too late.
The control system that you set up should give you information about
stock, sales, receipts and disbursement. The simpler the accounting
control system, the better. Its purpose is to give you current useful
information. You need facts that expose trouble spots. Outside advisers,
such as accountants can help.
Stock Control
The purpose of controlling stock is to provide maximum service to your
customers. Your aim should be to achieve a high turnover rate on your
inventory. The fewer dollars you tie up in stock, the better.
In a store, stock control helps the owner-manager offer customers a
balanced assortment and enables you to determine what needs ordering on
the basis of (1) what is on hand, (2) what is on order, and (3) what has
been sold.
When setting up inventory controls, keep in mind that the cost of the
stock is not your only cost. There are inventory costs, such as the cost
of purchasing, the cost of keeping stock control records, and the cost of
receiving and storing stock.
Sales
In a store, sales slips and cash register tapes give the owner-manager
feedback at the end of each day. To keep on top of sales, you need answers
to questions, such as: How many sales were made? What was the dollar
amount? What were the best selling products? At what price? What credit
terms were given to customers?
Receipts
Break out your receipts into receivables (money still owned such as a
charge sale) and cash. You know how much credit you have given, how much
more you can give, and how much cash you have with which to operate.
Disbursement
Your management controls should also give you information about the
dollars your company pays out. In checking on your bills, you do not want
to be penny-wise and pound-foolish. You should pay bills on time to take
advantage of supplier discounts. Your review systems should also give you
the opportunity to make judgments on the use of the funds. In this manner,
you can be on top of emergencies as well as routine situations. Your
system should also keep you aware that tax monies, such as payroll income
tax deductions, must be set aside and paid out at the proper time.
Break-Even
Break-even analysis is a management control device that approximates
how much you must sell in order to cover your costs with no profit and no
loss. Profit comes after break-even.
Profit depends on sales volume, selling price, and costs. Break-even
analysis helps you to estimate what a change in one or more of these
factories will do to your profit. To figure a break-even point, fixed
costs (like rent) must be separated from variable costs (like the cost of
goods sold).
The break-even formula is:
Total fixed costs
Break-even point = _____________________________________
(in sales dollars) Total variable costs
1 - _____________________________
Corresponding sales volume
Sample break-even calculations: Bill Mason plans to open a shoe store
and estimates his fixed expenses at about $9,000 the first year. He
estimates variable expenses of about $700 for every $1,000 of sales. How
much must the store gross to break-even?
$9,000 $9,000
$9,000
BE point =________________ =____________ =______________= $30,000
700 1 - 0.70 .30
1- _______
1,000
Is Your Plan Workable?
Stop when you have worked out your break-even point. Whether the
break-even point looks realistic or way off base, it is time to make sure
that your plan is workable.
Take time to re-examine your plan before you back it with money. If the
plan is not workable, better to learn it now than to realize six
months down the road that you are pouring money into a losing venture.
In reviewing your plan, look at the cost figures you drew up when you
broke down your expenses for the year (operating ratios on the income
statement). If any of your cost items are too high or too low, change
them. You can write your changes above or below your original entries on
the worksheet. When you finish making your adjustments, you will have a
revised projected statement of sales and expenses.
With your revised figures, work out a revised break-even analysis.
Whether the new break-even point looks good or bad, take one more
precaution. Show your plan to someone who has not been involved in working
out the details with you. Get an impartial. knowledgeable second opinion.
Your banker, or other advisor may see weaknesses that failed to appear as
you went over the plan details. These experts may see strong points that
your plan should emphasize.
Put Your Plan Into Action
When your plan is as thorough and accurate as possible you are ready to
put it into action. Keep in mind that action is the difference between a
plan and a dream. If a plan is not acted upon, it is of no more value than
a wishful dream. A successful owner-manager does not stop after gathering
information and drawing up a business plan, as you have done in working
through this Guide. use the plan.
At this point, look back over your plan. Look for things that must be
done to put your plan into action. What needs to be done will depend on
your situation and goals. For example, if your business plan calls for an
increase in sales, you may have to provide more funds for this expansion.
Have you more money to put into this business? Do you borrow from friends
and relatives? From your bank? From your suppliers (through credit terms?)
If you are starting a new business, one action may be to get a loan for
fixtures, stock, employee salaries, and other expenses. Another action
will be to find and to hire capable employees.
Now make a list of things that must be done to put your plan into
action. Give each item a date so that it can be done at the appropriate
time.
To put my plan into action, I must:
1. Do (action) _________ By _________(date)
2. etc.
Keep Your Plan Current
Once you put your plan into action, look out for changes. They can
cripple the best business no matter how well planned. Stay on top of
changing conditions and adjust your business plan accordingly. Sometimes
the change is within your company. For example, several of your sales
persons may quit. Sometimes the change is with the customers whose desires
and tastes shift and change or refuse to change. Sometimes the change is
technological as when products are created and marketed.
In order to adjust your plan to account for such changes, you the
owner-manager, must:
- Be alert to the changes that come about in your line of business, in
your market, and in your customers.
- Check your plan against these changes.
- Determine what revisions, if any, are needed in the business plan.
The method you use to keep your plan current so that your business can
weather the changing forces of the market place is up to you. Read trade
and business papers and magazines and review your plan periodically. Once
each month or every other month, go over your plan to see whether or not
it needs adjusting. Certainly you will have more accurate dollar amounts
to work with after you have been in business for a time. Make revisions
and put them into action. You must be constantly updating and improving. A
good business plan must evolve from experience and the best current
information. A good business plan is good business.
Food For Thought
We've all heard, and probably said, things
like "I'm going to go on a diet as soon as summer vacation is over" or
"I'm planning to start my own business as soon as I get some money
saved."
Planning is important, but it is action that gets things done. If you
just PLAN to lose weight, or just PLAN to start a business, it never
happens. If you wait until the time is right, or all the circumstances
are in your favor, it never happens.
The way to make things happen, the way to follow your dreams, is to
take action. Today and every day. Find something you can do right now,
today, that will bring you closer to your goal. Don't put it off until
the time is right. No matter how insignificant your action may seem,
it gets you started in the right direction. Continue taking action
every day and you start to gain momentum. Before you know it, you're
in so far that nothing can stop you.
What have you been putting off? Life is too precious to spend it
waiting. Take action today. Do your dream now.
Did you know that your mind "thinks" about 60,000 thoughts every day?
Just by the sheer volume of them, your thoughts have a huge impact on
your life.
Whether you think you can or you think you can't, you're right.
Everything you do begins in your mind. Success is an inside job. You
can choose to think empowering thoughts or you can settle for limiting
thoughts. You can think the same old thoughts over and over again, or
you can expose yourself to new experiences, concepts and
possibilities. It's completely up to you and the way you choose to
think.
Look for the opportunities in every situation. Constantly think to
yourself, "I can do it." Use those 60,000 thoughts to program yourself
for success. When you believe in what you're doing, and believe that
you can do it, you'll find a way to make it happen.
The things that regularly occupy your thinking, have the power to
drive your life. Your mind is too powerful to ignore. Take control of
your thoughts and you will have control of your destiny.
Small things, repeated over and over again, are vastly more powerful
and influential than big things done just once.
One of my primary reasons for developing The Daily Motivator was the
realization that success is most reliably achieved through consistent
effort. You can go to workshops and seminars, and hear powerful,
motivating speakers. These experiences can be very influential. Even
more powerful, however, are the things you do on a daily basis to stay
focused on excellence, accomplishment, possibilities and
opportunities.
Truly successful people realize that meaningful, lasting success does
not, can not come overnight. Great accomplishments are not one-time
efforts, but rather the culmination of a long line of repeated
efforts.
The gold-medal Olympic swimmer does not just show up at the
competition and win the race. For years beforehand, she practices her
start, her stroke, her turn, her breathing, fine-tuning each aspect to
the nth degree. Often the race is won by mere hundredths of a second.
Yet the effort needed to win that race is measured in years.
Success in any endeavor comes from consistent, determined, focused
effort. The way to guarantee that you'll be at the right place at the
right time, is to be at the right place ALL the time. Stay focused
every day on the habits of success.
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