How to
Start a Buisness
Basics
of Going Into Business
So you are thinking of going into
business. This can have advantages and disadvantages. Running a business
of your own will bring a sense of independence, and a sense of
accomplishment. You will be the boss, and you can't be fired, though there
may be days when you would welcome it. Because you can pay yourself a
salary and the profit or return on your investment will also be yours, you
anticipate a good income once your business is established. You will
experience a pride in ownership - such as you experience if you own your
own home or your own automobile. You can derive great satisfaction from
offering a product or service which is valued in the market place.
By being boss you can adopt new ideas
quickly. Since your enterprise undoubtedly will be a small business - at
least in the beginning - you will have no large, unwieldy organization to
retrain, no board to get permission from, each time you wish to try
something new. If the idea doesn't work you can drop it just as quickly.
This opportunity for flexibility is one of small businesses greatest
assets.
These are some of the advantages and
pleasures of operating your own business. Now take a look at the other
side. If you have employees, you must meet a payroll week after week. You
must always have money to pay creditors - the man who sells you goods or
materials, the dealer who furnishes fixtures and equipment, the landlord
if you rent, the mortgage holder if you are buying your place of business,
the publisher running your advertisements, the tax collector, and many
others. All of these must be paid before you can consider the "profits"
yours.
You must accept sole responsibility for all
final decisions. A wrong judgment on your part can result in losses not
only to yourself but, possibly, to your employees, creditors, and
customers as well. Moreover, you must withstand, alone, adverse situations
caused by circumstances frequently beyond your control, To overcome these
business setbacks and keep your business profitable means long hours of
hard work. It could very well not be the work you want to do. As someone
else's employee you developed a skill. Now, starting a business of your
own, you may expect to use that skill 40 or more hours a week. Instead,
you must perform the management tasks as well. You must keep the books,
analyze accounting records, sit back and do long range planning, jump and
handle the expediting and, when everyone has gone home and you finally
have caught up with the paper work, you may even have to sweep the floor.
As your business grows and you become more
successful, you may not do some of these activities. As an owner-manager,
however, you must - at least at first - give up the technical aspects you
know and enjoy doing, and focus on the management aspects. To get your
business off to a successful start, you must be a manager not an operator.
You will never be entirely your own boss.
No matter what you choose - manufacturing,
wholesaling, retailing or service business - you must always satisfy your
customers. If you don't give the customers what they want, they'll go
somewhere else and you'll be out of business. So every customer, or even
potential customer, is your boss. Your creditors will also dictate to you,
and your competitors' actions may force you to make decisions you don't
want to make. National and local government agencies will insist that you
meet certain standards and follow certain regulations. The one thing you
can decide yourself is how you will satisfy all of these bosses.
Are You the Type?
The first question you should answer after recognizing that there are
two sides to the prospect of establishing your own business is "Am I the
type?"
You will be your most important employee. It is more important that you
rate yourself objectively than how you rate any prospective employee.
Appraise your strengths and your weaknesses. As a prospective operator of
your own business, acknowledge that you are weak in certain areas and
cover the deficiency by either retraining yourself or hiring someone with
the necessary skill.
Numerous studies have been made of small business managers over the
years. Many look at traits and characteristics that appear common to most
people who start their own businesses. Other studies focus on
characteristics that seem to appear frequently in successful
owner-managers.
First, consider those characteristics that seem to distinguish the
person who opens a business from the person who works for someone else.
These studies investigated successful and unsuccessful owners, some of
whom went bankrupt several times. Some were successful only after the
second or third try. The characteristics they share might almost be said
to predispose a person into trying to start a business. Of course, not all
of these characteristics appear in every small business owner-manager, but
the following seem to be most predominate.
Strong Opinions and Attitudes
People who start their own business may be members of different
political parties, feel differently about religion, economics and other
issues. They are like everyone else. The difference is they usually feel
and express themselves more strongly. This is consistent. If you are going
to risk your money and time in your own business you must have a strong
feeling that you will be successful. As you will see later, these strong
feelings may also cause problems.
If you want to start your own business you probably have mixed feelings
about authority. You know the manager must have authority to get things
done, but you're not comfortable working under someone. This may also have
been your attitude in a scholastic, family or other authority structure.
If you want to open you own business you are likely to have a strong
"Need for Achievement". This "Need for Achievement" is a psychologist's
term for motivation and is usually measured by tests. It can be an
important factor in success.
The person who wouldn't think of starting a business, might call you a
plunger, a gambler, a high risk taker. Yet you probably don't feel that
about yourself. Studies have shown that very often the small business
owner doesn't differ from anyone else in risk avoidance or aversion when
measured on tests. At first thought this seems unreasonable since logic
tells us that it is risky to open your own business. An Ohio State
professor once explained this apparent contradiction very simply. "When a
person starts and manages his own business he doesn't see risks; he sees
only factors that he can control to his advantage."
If you possess these traits to some degree or other it doesn't mean you
will be successful, only that you will very likely start your own
business. Some of these characteristics in excess may actually hamper you
if you are not careful.
The characteristics that appear most frequently among "successful"
small business managers include drive, thinking ability, competence in
human relations, communications skills and technical knowledge.
Drive, as defined in the study, is composed of responsibility, vigor,
initiative, persistence and health. Thinking ability consists of original,
creative, critical, and analytical thinking. Competency in human relations
means emotional stability, sociability, good personal relations,
consideration, cheerfulness, cooperation. and tactfulness. Important
communications skills include verbal comprehension, and oral and written
communications. Technical knowledge is the manager's comprehension of the
physical process of producing goods or services, and the ability to use
the information purposefully.
Motivation or drive has long been considered as having an important
effect on performance. Psychologists now claim you can increase the
motivation and the personal capacities that will improve your
effectiveness and increase your chances for success. Much of the
development of such achievement motivation depends on setting the right
kind of goals for yourself.
What Business Should You Choose?
Many of you have already decided what business to choose. Others may
still be seeking answers from counselors. Whether you have decided or not,
you will find it helpful to continue your self-evaluation.
Begin by summarizing your background and experience. Include jobs.
schooling, and hobbies. Then write down what you think you would like to
do. Does what you would like to do match up with what you have done? It is
helpful if your experience and training can be put to direct use in your
new enterprise.
What are your prospective needs? What are your prospective customers'
needs? You may make money doing something you don't like if people will
pay for it. On the other hand, you will never make money if people don t
need your product or service no matter how happy you are doing it. Experts
have said more companies fail because they are in the wrong business than
because they are "doing business wrong".
Read, listen to the experts, talk to business people, try to determine
where growth will occur. Most new businesses can only get customers by
taking them away from someone else, or by attracting new people entering
the area. In other words, don't start a contracting business in a
community where the population is decreasing even if you are a good
contractor.
At this point, try to match your background and interests with what you
see the needs to be. If they match, wonderful. Now all you have to do is
discover how to offer the customers more for their money than do your
competitors.
If the needs and your background don't match, don't despair. Get
training by working in a company that provides a product or service that
is needed. Find a job in a well managed, successful company of the kind
you are contemplating. Then absorb as much management know-how as you can
while learning the technical skills.
Education can help too. While there may be no educational requirements
for starting your own business, the more schooling you have along the
right lines the better equipped you should be.
(Some fields require licenses, certificates, even degrees in specific
educational areas.) Certainly it is helpful if you have had courses in
record keeping, sales and communication. These needn't be college or even
high school courses. They can come from adult education programs and the
like.
Is there a need for what you want to sell or do? Are you prepared to
fill that need? Are you interested in the area? Can you learn what you
need to? Will there be a continuing and growing need for your product or
service?
Your Chances of Success
What are your chances of success if you go into business? New
businesses are always being started. Almost as many are failing or being
discontinued. A year of poor business conditions is likely to be followed
by a greater than average number of failures or closings. A year of good
business conditions tends to be followed by large increases in the total
number of businesses. In general, the number of firms increases with
increases in human population, total personal income and per capita income
and since these factors have increased regularly, the total number of
small businesses usually rises every year.
This growth is not free of growing pains, however. At the same time new
businesses are being born other businesses are being discontinued. Some of
these discontinuances are legally business failures; other owners give up
to avoid or minimize losses and are not failures in the strict sense.
Still others discontinue for reasons such as the death or retirement of
the proprietor, the dissolution of a partnership, or the sale of the
business to a new owner.
Younger businesses tend to discontinue first. Many do not make it
through the first year. The discontinuation rate of those that survive
this first year "burn-in" declines steadily until at the end of several
years the rate has dropped dramatically. So, your chances of success
improve the longer you stay in business.
Poor management is the largest single cause of business failure. Year
after year, the lack of managerial experience and aptitude has accounted
for around 90 percent of all failures analyzed by Dun & Bradstreet, Inc.
Many factors may adversely affect individual firms over which owners
have little control. In such cases, the astute manager can often soften
the blow or, sometimes, change adversity into an asset. Examples of
factors over which the owner has little control are overall poor business
conditions, relocations of highways, sudden style changes, the replacement
of existing products by new ones, and local labor situations. While these
factors may cause some businesses to close, they may represent
opportunities for others. A local market place may decline in importance
at the same time new shopping centers are developing. Sudden changes in
style or the replacement of existing products may bring trouble to certain
businesses but open doors for new ones. Adverse employment situations in
some areas may be offset by favorable situations in others. Ingenuity in
taking advantage of changing consumer desires and technological
improvements will always be rewarded.
In the final analysis, it is up to you. Will your management be
competent? Will you be able to judge, and then satisfy, your customers'
wants? Can you do this accurately and quickly enough to more than
compensate for risks due to factors beyond your control? Such
accomplishment requires expert management.
Your Return on Investment
Will the rate of return on the money you invest in your business be
greater than the rate you could receive if you invested your money
elsewhere? While your decision to go into business for yourself may not
depend entirely upon this, it is a factor which should interest you. Too
frequently people invest money in their own businesses under the
misapprehension that the financial return will be far greater than the
return from other investments. Investigation of the average annual returns
in the line of business in which you are interested may be worthy of your
time.
Your decision to go into business may not depend entirely on financial
rewards. The size of the potential return on your investment may be
overshadowed by your desire for independence, the chance to do the type of
work you would like to do, the opportunity to live in the part of the
country or city you prefer, or the feeling that you can be more useful to
the community than you would be if you continued working for someone else.
Do not overlook such intangible considerations. But remember, you cannot
keep your own business open unless you receive an adequate financial
return on your investment.
Food For Thought
What if you could see into the future?
Learn to recognize the possibilities in your life, and you'll see into
your own future, in time to do something about it. Life is full of
possibilities -- some good, some bad. The better we become at
recognizing and anticipating them, the more effective and successful
we will be.
There are countless opportunities that pass you by because you never
even know about them. And there are all too many unpleasant
"surprises" that could have been avoided, had you seen them coming.
When you pay attention to the possibilities, you have more options,
more control in your life.
To increase your possibility awareness, you must first accept your
current situation. Resist the temptation to complain, or blame, or
deny, or to engage in wishful thinking about what "could have been".
What is, is. Look at the reality of your situation. Detach yourself
from the emotions of the moment. Though emotions can be a very
powerful source of motivation, they can also blind you to reality. In
order to see all the possibilites, you must be totally aware of the
situation.
Next, open your mind. Consider new ideas, get out of your routine,
read a magazine that's completely unrelated to anything you're
interested in -- see what the rest of the world is doing. You'll
recognize possibilities much more readily when you're constantly
challenging your assumptions.
Finally, act on the possibilities. When you see opportunity, take
steps to make the most of it. If you see a possible danger or threat,
take steps to protect yourself. Being able to say "I did something
about it" is far more satisfying than just saying "I knew it."
Be open to possibilities. They're everywhere, and they are your
future.
Value is created by effort. It requires commitment, and sacrifice, and
action -- lots of action, over and over again.
So why do so many people look for an easy way out?
Somehow we have gotten the idea that life should be easy. That's a
lie. It's a seductive message at first blush, yet when you think about
it, would you really want life to be easy?
The only people who have it "easy" are buried six feet under the
ground. If you are alive, things are not easy. By its very definition,
life is not easy. Life is composed of activity, challenge and
struggle. Give up the illusion that life can ever be easy. You
wouldn't want it to be.
Instead, let your life be grand, glorious, challenging and full of
accomplishment. That beats easy any day!
Stop wasting your time looking for an easy way out, and get on with
the exciting business of meeting the challenges of life. That is where
you'll find joy and fulfillment.
Our hopes and dreams are what make us great. They push us to do
whatever it takes to reach them. They give us the enthusiasm with
which we inspire others to see our vision. They help us through all
the obstacles along the way.
There is a reason for the dreams that you have. Your dreams are yours
so that you will follow them. The pain you feel if you're not
following your dream, has the same purpose as any other pain -- to get
your attention and prompt you to correct the situation.
The joy you feel when pursuing your dream is there to keep you on the
path.
The value of your dream is in the person you become by following it --
in the skills you learn, in the people you help, in the growth you
experience.
Dare to dream big dreams. The bigger your dream, the more motivation
it will give you. When you put your dreams into action, you'll learn
who you are. As you follow your dreams, you'll discover skills,
passions, knowledge and desires that were meant for you. You'll find
the essence that makes you unique.
Your dreams are not there to frustrate you, but to guide you toward
the essential, joyful, abundant expression of creation that you are.
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